Chartered Arbitration Case Manager

Chartered Arbitration Case Manager (CACM-CH) 

A Professional Specialized Skill Training Program by Indian Arbitration Institution (IAI)

• Eligibility: Any Basic Qualification or any Formal Education with Post Graduate Diploma or Masters along with any prior work experience.

• Total Fees: Rs. 10,000/-
  (Everything Included from Admission, Course Fees and Delivery of Certificate, no additional Fees Apart from it)

• Mode: Online

• Study Material:  Will be provided through Learning Dashboard/Portal

• Learning Type: Self Paced

• Duration:  3 Months (Preferably, but can be completed anytime as soon as you give the Exam)

• Enrollment:  Any Time, there is no Fixed Enrolment Date or Day. A candidate can choose any time and the enrolment will be processed real time.

• Exam: One Online Exam, MCQ and Subjective Type Questions of 100 Marks. Passing Marks 40%. If unsuccessful, you can give additional two attempts.

• Procedure: Fill the Apply Now Form →  Pay the Requisite Amount of Fees by Clicking Pay Now Button → Then Click on Payment Confirmation button and fill the form with all the Details → Then login to the Dashboard.

Course Overview

The global and domestic landscapes of alternative dispute resolution (ADR) are undergoing rapid evolution. As dispute resolution mechanisms shift increasingly toward institutional arbitration, the operational efficiency, procedural sanctity, and administrative excellence of the proceedings have become paramount. While arbitrators deliver legal adjudications and counsel advance adversarial arguments, the operational backbone of every seamless arbitration is the Case Manager. The Chartered Arbitration Case Manager (CACM-CH) program, established by the Indian Arbitration Institution (IAI), is an elite, executive-tier skill development credential engineered to cultivate world-class dispute managers capable of orchestrating complex arbitral proceedings from referral to the final delivery of the award.

Modern arbitrations frequently involve multi-party claims, voluminous documentary records, multi-jurisdictional jurisdictional disputes, and high-frequency procedural applications. Without meticulous operational leadership, proceedings easily succumb to cost inflation, procedural bottlenecks, and avoidable enforcement challenges. The CACM-CH curriculum is rigorously constructed to train professionals in the end-to-end administration of arbitration cases under both institutional arbitral rules (such as SIAC, LCIA, ICC, and leading Indian arbitral chambers) and ad-hoc frameworks governed by the Arbitration and Conciliation Act.

Participants will gain command over institutional intake, tribunal formation logistics, conflicts and disclosure screening, procedural order management, escrow and fee account administration, and virtual hearing management. The program bridges substantive arbitration law with the operational mechanics necessary to ensure procedural neutrality, transparency, and strict adherence to statutory timelines.

Designed specifically for experienced postgraduates and professionals across law, commerce, management, and dispute administration, the CACM-CH program equips candidates to manage disputes with precision, confidentiality, and institutional authority. By mastering the balance between strict statutory compliance and agile case management, graduates emerge as trusted institutional officers equipped to uphold the highest international benchmarks of arbitration administration.

Course Structure and Modules

The tentative module are as follows and the module can be subjected to changes based on the decision as provided by IAI Board of Skill Studies:

Module 1: Foundations of Institutional and Ad-Hoc Case Administration

• Evolution of institutional arbitration frameworks versus ad-hoc proceedings.

• Statutory boundaries of case management under domestic and international arbitration regimes.

• Core responsibilities, code of conduct, and ethical boundaries of a case manager.

Module 2: Intake, Scrutiny, and Tribunal Constitution Protocols

• Processing Notices of Arbitration, answers, and counterclaims.

• Administering appointment mechanisms, roster management, and tribunal selection rules.

• Executing neutrality, disclosure, and conflict-of-interest assessments for potential arbitrators.

Module 3: Procedural Calendar Design and Timetable Management

• Organizing Preliminary Procedural Conferences and drafting Minutes of Proceedings.

• Designing realistic procedural timetables and monitoring statutory milestones.

• Managing interlocutory requests, extension petitions, and bifurcated hearing sequences.

Module 4: Evidence Administration, Redaction, and Record Curation

• Protocols for digital document intake, secure cataloging, and document indices.

• Handling confidentiality, redaction protocols, and data protection in dispute management.

• Coordinating discovery schedules, document production objections, and privilege logs.

Module 5: Arbitral Finance, Deposits, and Escrow Account Operations

• Structuring fee assessments in accordance with statutory ad-valorem schedules and institutional fee matrices.

• Administering party advance deposits, cost apportionment, and third-party expense allocations.

• Financial reconciliations, retainer management, and final financial closing of the arbitral file.

Module 6: Virtual Hearing Management and Hybrid Proceeding Logistics

• Managing secure multi-party virtual hearing rooms and digital transcription protocols.

• Coordinating witness examination logistics, remote sequestration, and interpreter services.

• Mitigating technical disruptions and maintaining the integrity of digital hearing records.

Module 7: Award Scrutiny, Compliance Checks, and Post-Award Protocols

• Administrative scrutiny of draft arbitral awards for formal validity, clerical errors, and omissions.

• Verifying formal compliance with procedural rules to minimize Section 34 annulment risks.

• Certified delivery, registry record archiving, and post-award administrative closing.

Module 8: Capstone: End-to-End Simulated Case Management Portfolio

• Comprehensive simulation: Administering a high-stakes multi-party dispute from initiation to closing.

• Drafting standard procedural directions, fee schedules, and communications registries.

• Defending administrative decisions before an institutional panel assessment.

Importance of Doing this Course

The administration of modern commercial disputes has moved far beyond ad-hoc clerical coordination. Arbitral tribunals, commercial enterprises, and high-growth dispute centers increasingly demand specialized professionals who understand the substantive implications of procedural actions. Undertaking the CACM-CH certification provides an authoritative mastery over the institutional machinery of ADR, distinguishing you from standard administrative personnel or general legal practitioners.

First, this course instills procedural risk-management capabilities. A single administrative misstep—such as defective service, miscalculated statutory periods, or overlooked arbitrator disclosures—can compromise an entire award during enforcement proceedings. Through this program, you develop the ability to anticipate procedural challenges, maintain an immaculate evidentiary trail, and insulate arbitral proceedings from claims of procedural unfairness.

Second, it provides comprehensive fluency in arbitral financial administration and institutional protocols. Handling seven- and eight-figure cost deposits, institutional fee calculations, and multi-party retainers requires specialized knowledge that traditional legal education completely omits. Mastery over these operational disciplines establishes you as an indispensable asset to arbitral institutions, dispute boutiques, and corporate legal divisions.

Finally, the CACM-CH program serves as a direct bridge to institutional leadership. By aligning your expertise with internationally recognized standards of institutional stewardship, you acquire a distinct, high-demand operational skill set that positions you at the core of high-stakes dispute resolution.

Career Prospects

The Chartered Arbitration Case Manager (CACM-CH) designation positions professionals for strategic, administrative, and managerial appointments across the rapidly expanding dispute resolution ecosystem:

Institutional Case Managers and Registrars: National and international arbitral institutions (such as international arbitration centers, commercial dispute courts, and trade tribunals) continuously require qualified case managers, deputy registrars, and legal officers to run case dockets, manage communications, and oversee institutional compliance.

Tribunal Secretaries and Arbitral Practice Managers: Leading independent arbitrators, retired Supreme Court and High Court jurists, and international arbitral chambers require senior practice managers and tribunal assistants. CACM-CH graduates possess the precise skills required to coordinate hearings, structure case papers, and manage operational dockets for premier arbitrators.

ADR Docket Managers in Tier-1 Law Firms: Specialized dispute resolution departments within premier law firms handle scores of concurrent arbitrations. Program graduates are primed to serve as dedicated dispute case coordinators, overseeing compliance calendars, deposit allocations, and multi-forum litigation management.

Corporate Dispute and Contract Administrators: Multinational infrastructure, energy, and financial corporations maintain dedicated dispute-handling teams. A certified case manager brings the domain expertise necessary to track multi-jurisdictional proceedings, manage external counsel interactions, monitor cost allocations, and streamline dispute containment.

Necessary Details

The Indian Arbitration Institution (IAI) has engineered the CACM-CH program to offer an advanced, flexible executive education framework designed to integrate into the demanding schedules of senior working professionals.

Eligibility To ensure that all cohort members possess the maturity and intellectual foundation required for advanced dispute operations, the eligibility criteria require:

• Any Basic Qualification or Formal Education with a Post Graduate Diploma or Master’s Degree, along with

• Any prior work experience across legal, managerial, administrative, corporate, or allied professional fields.

Total Fees The all-inclusive fee for the program is Rs. 10,000/-. The IAI operates on a transparent single-fee structure: this investment covers the entire cost of registration, full dashboard and module access, examination fees, and the physical printing and expedited delivery of your Certificate to your mailing address. There are no additional or hidden fees at any stage.

Mode and Study Material The program is delivered entirely Online, granting uninterrupted access to participants regardless of their geographical location. All Study Material—including institutional practice guides, template toolkits, standard operating procedures, and comprehensive reading modules—is accessible directly through the secure IAI Learning Dashboard/Portal.

Learning Type and Duration The program is structured as a Self-Paced learning curriculum. While the recommended timeline to review the 8 modules thoroughly is 3 Months, candidates retain full control over their study velocity. You can progress through the materials at your preferred speed and sit for the final evaluation as soon as you are prepared.

Enrollment Enrollment is open Any Time on a rolling basis. There are no fixed enrollment cycles or term starts; admissions are processed in real time, granting instant access to the digital campus upon registration.

Examination Structure Certification is awarded upon clearing One Online Exam comprising Multiple Choice Questions (MCQ) and Subjective Case Scenarios, totaling 100 Marks. The passing score is 40%. Should a candidate not clear the assessment on their initial attempt, they receive two additional attempts at no supplementary charge.

Application Procedure

1. Apply: Complete the Apply Now registration form on the portal.

2. Pay: Remit the program fee of Rs. 10,000/- via the Pay Now portal.

3. Confirm: Click the Payment Confirmation button and submit your transaction details along with your academic/professional credentials.

4. Access: Receive portal credentials, log into your personal Dashboard, and commence your training.